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If you can't find a solution to your problems in our FAQs below, you can submit a ticket by entering your information and question at the bottom of this page... We'll get back to you within 24 business hours after you submit your request!
-Is this mask safe to use?
 Light therapy is perfectly safe and has been used for years in the beauty space to improve fine lines associated with aging, as well as acne and treat other skin conditions. It is 100% safe to use!

-Does this mask improve acne?
Blue light therapy kills bacteria in the skin, including the specific strain thought to play a role in acne. What's more, it can also decrease the marks left behind with old acne lesions and tackle skin redness. It also targets oil glands which make it a great treatment for rosacea.

-How long will it take to see results?
Results typically happen in 4 to 8 weeks. However, some have reported results in as little as a few sessions.

-Can I use this mask to improve wrinkles and fine lines?
Red light therapy is normally used to speed up healing and stimulate collagen production, simultaneously shrinking enlarged pores and tightening the skin. The increased collagen helps reduce pore size, smooth out fine lines and wrinkles, and improves and smooths out the texture of the skin.

-How often do you need to treat an area?
The recommended time is to treat any one area for up to 30 minutes per day. Not to exceed more than two 30 minute periods.

-Do you use the mask first or skin care routine first?
It is recommended that you first cleanse your face prior to using any light therapy. After the therapy you can apply moisturizer or your favorite serum.

-Can you use serums under the mask while it’s on?
It's recommended that you do not use any serums while this mask is on and you treat the face after you've cleansed it.
-Can I put moisturizer on my face before using the light mask?
It's recommended that you do not use any serums while this mask is on and you treat the face after you've cleansed it.

-How many LED lights does it have?
Each of the 108 lights on this mask are perfectly placed so there is no single area on the face missed.

-Does this mask protect your eyes?
Attached to the mask are a protective shield that still allows you to see anything you'd like while at the same time shielding your eyes.

-How much does the mask weigh?
Our mask is made of an ultra light material and weighs no more than .25 pounds.

-Is the mask one size fits all?
This mask fits and covers all different face sizes from large to small.

-What are the exact measurements of the mask?
This mask measures 8 inches tall and 6 inches wide.

-How do you clean the mask?
The mask should be kept clean with a damp cloth and should never be completely wet under water or chemicals of any sort.
e one color only?
Three different colors are available and you can choose the color you'd like by pressing the button.

-Who shouldn't use this mask?
Light therapy is NOT for everyone. Please consult your doctor before using any type of treatment. People that have any of the following conditions should not use:
   * Epilepsy
   * Pregnant or Breastfeeding
   * Currently taking any type of drugs or any medications
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